Grand Hotel Zermatterhof

Bahnhofstrasse 55, Zermatt, Switzerland, 3920  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Grand Hotel Zermatterhof

Wi-Fi
Parking
Luggage storage
24-hour

Late check-in/ -out

24-hour reception

24-hour room service

24-hour security

Food/ Drinks

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Lobby bar

Shuttle

Paid city shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor heated swimming pool

Editorial review:

Guests are spoiled by an amicable staff here, and are picked up from the train station in a horse-drawn carriage. It was built in 1879 and has old-fashioned rooms and excellent cuisine. Rooms facing the Matterhorn are recommended for their stunning views. Guests can go glacier skiing. Cars are not allowed in the village, and the hotel is closed in October, November, and May.

Overview

The unique Grand Zermatterhoff Hotel offers comfortable rooms with a splendid view over Matterhorn.

The property is located 9 km away from Matterhorn. Grand Zermatterhoff Hotel is connected with other parts of Zermatt due to a bus stop located nearby.

Grand Hotel Zermatterhof offers a panoramic view to its guests.

Zermatt railway train station lies within a 10-minute walk.

Rooms

Rooms at Grand Zermatterhoff Hotel feature modern touches such as a mini bar, a safe, a balcony, a refrigerator and a fireplace. Grand Zermatterhoff Hotel offers bathrooms fitted with a shower, a hairdryer and bathrobes.

Eat & Drink

The terrace restaurant serves light international meals. Guests can dine at Grampis Pub and Le Gitan Grill located within 5 minutes' walk away.

Services

The property offers a conference room, a video conference system and a translation service for business guests staying at Grand Zermatterhoff Hotel.

Relax

Such various treatments as Turkish steam bath, body wraps and waxing are offered on the premises. Guests may choose from fitness classes and a gym as well as snow skiing, hiking and cycling to spend their time actively.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

No parking available.

The hotel personnel speaks English, German, French, Italian.

Year renovated:   2009.  Number of floors:   5.  Number of rooms:   77.

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Facilities

General

  • No smoking on site
  • Wi-Fi
  • No parking
  • Free safe at reception
  • 24-hour reception
  • Late check-in/ -out
  • Early check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Ski storage
  • Allergy-free rooms
  • Elevator
  • Currency exchange
  • Beauty salon
  • Lobby
  • Female traveler room/floor
  • Multilingual staff

Sports & Fitness

  • Fitness center
  • Ski school
  • Hiking
  • Cycling
  • Tennis court
  • Golf course

Services

  • Paid city shuttle
  • 24-hour room service
  • Housekeeping
  • Self-service laundry
  • Dry cleaning
  • Ski pass vendor
  • Tours/Ticket assistance
  • Doctor on call
  • Wake up service
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • In-room breakfast
  • A la carte restaurant
  • Lobby bar
  • Snack bar
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Game room

Leisure facilities

  • Indoor heated swimming pool
  • Outdoor swimming pool
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Turkish bath
  • Jacuzzi
  • Massage

Room view

  • City view
  • Mountain view
  • Park view

Room facilities

  • Air conditioning
  • Heating
  • Free in-room safe
  • Mini-bar
  • Connecting rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Bottled water
  • Turndown service
  • Dining table
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Bath/ Shower
  • Hair dryer
  • Bathrobe
  • Slippers

Self-catering

  • Refrigerator
  • Electric kettle

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Direct dial telephone
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 12 pm FREE
Check-out until 3 pm FREE

Children and extra beds

One child
Existing bedding FREE
Extra bed FREE
Maximum capacity of extra beds in a room is 1. 
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are allowed on request.

How to reach hotel

hotel Grand Hotel Zermatterhof Zermatt location
Show big map »

Hotel Address:

Bahnhofstrasse 55, Zermatt, Switzerland, 3920

Get directions
City Center
  • Zermatt
    200 m
Airports
  • Lugano (LUG)
    89.9 km
Train Stations
  • Zermatt railway station
    600 m
  • Train Stations
    100 m
  • Bus stop
    12.0 km
Restaurants
  • Restaurant Whymper-Stube
    40 m
  • Brown Cow Pub (cuisine: British)
    70 m
Parks
  • Oberrothorn
    460 m
  • Hohbalmen
    460 m
Ski areas
  • Pollux
    460 m
  • Zermatt-Matterhorn Ski Resort
    3.5 km
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  3 pm
  • Year renovated:
    2009
  • Number of floors:
    5
  • Number of rooms:
    77

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattGrand Hotel Zermatterhof

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Switzerland

Use Badge

Rooms and availability

Grand Hotel Zermatterhof photos Room
Small Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
  • General:Safe
  • Direct dial phone number
  • Bathroom:Hair dryer
  • Dining:Mini-bar
  • Fridge
Room Description:

Standard|Small Double with Matterhorn View

Large Suite
  • Max occupancy:

    4 persons

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Fireplace
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Hypoallergenic pillows
  • Dining:Mini-bar
  • Bottled water
  • Media:Television
  • Universal AC/DC adapters
  • Wake up service
  • Radio
Grand Hotel Zermatterhof photos Room
Classic Room
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Coffee machine
    • Bathtub
    • + More
  • General:Wi-Fi
  • Individual air conditioning
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

CLASSIC ROOM

Grand Hotel Zermatterhof photos Interior Suite
Chalet
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Telephone
  • Bathroom:Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Hypoallergenic pillows
  • Dining:Mini-bar
  • Bottled water
  • Media:Satellite TV
  • Universal AC/DC adapters
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Suite|Chalet Suite with Matterhorn View

Grand Hotel Zermatterhof photos Room
Suite
Mountain view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Super King-size bed and 1 Sofa bed, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Non-smoking
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa bed
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Electric kettle
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • 220 V AC
  • Wake up service
  • DVD player
  • Radio
Room Description:

Suite|Suite, Mountain View (Matterhorn)

Grand Hotel Zermatterhof photos Room
Junior Suite
Mountain view
  • Room size:

    39 m²

  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Single beds, 1 Single bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Coffee machine
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Connecting room
  • Telephone
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Hypoallergenic pillows
  • Dining:Mini-bar
  • Coffee/tea maker
  • Fridge
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • 220 V AC
  • Wake up service
  • DVD player
  • Radio
Room Description:

Junior Junior Suite Matterhorn View. BED & BREAKFAST. Dynamic product

Superior Triple Room
  • Max occupancy:

    3 persons

  • Bed type:

    Sleeping arrangements for 3 persons

  • Check Prices
Grand Hotel Zermatterhof photos Room
Deluxe Room
Mountain view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 2 Single beds, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Shower
    • Non-smoking
    • Coffee machine
    • Bathtub
    • + More
  • General:Wi-Fi
  • Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Bathtub/shower combination
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Hypoallergenic pillows
  • Dining:Mini-bar
  • Electric kettle
  • Fridge
  • Bottled water
  • Media:Flat-screen TV
  • Universal AC/DC adapters
  • 220 V AC
  • Wake up service
  • Radio
Room Description:

Double room deluxe 2 single beds. BED & BREAKFAST. Dynamic product

Grand Hotel Zermatterhof photos Room
Deluxe Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 Super King-size bed and 1 Sofa bed, 1 Double bed

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Fireplace
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Living room
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Dining table
  • Media:Flat-screen TV
  • 220 V AC
  • Wake up service
  • DVD player
  • Radio
Room Description:

Deluxe suite Matterhorn 2 single beds. BED & BREAKFAST. Dynamic product

Grand Hotel Zermatterhof photos Room
Spacious Suite
  • Max occupancy:

    2 persons

  • Check Prices
  • Room Facilities:
    • Coffee machine
    • Bathtub
    • Balcony
    • + More
  • General:Safe deposit box
  • Slippers
  • Work desk
  • Seating area
  • Dressing area
  • Telephone
  • Bathroom:Bathroom
  • Hair dryer
  • Bathrobe
  • Toilet
  • Bedding:Sofa
  • Dining:Mini-bar
  • Coffee/tea maker
  • Media:Flat-screen TV
  • Wake up service
  • DVD player
  • Radio
Room Description:

Spacious suite with a balcony, DVD player and a Nespresso Coffee machine.

Design Double Room
  • Max occupancy:

    1 person

  • Bed type:

    1 Double bed

  • Check Prices
Comfort Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Economy Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Standard|Economy Room

Luxury Suite
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Luxury Suite

Grand Hotel Zermatterhof Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

Hover above the icons to see hotel photo and details.

Click the hotel to go to the main hotel page.

Route Planner
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What's nearby

Tourist attractions

  • Zermatt4.4 km

Popular areas

  • City Center100 m

Places of interest

  • Mountaineers' cemetery100 m
  • Gemeindeverwaltung100 m
  • Matterhorn Express600 m
  • Zermatt - Furi600 m
  • Matterhorn glacier paradise600 m
  • Furi - Riffelberg2.3 km
  • Furi - Trockener Steg2.3 km
  • Riffelberg - Gifthittli2.9 km
  • Schwarzsee4.2 km
  • Gorner Ridge4.9 km
  • Gorner Ridge4.9 km

Train stations

  • Zermatt railway station500 m

Convention centers

  • Vernissage Centre Culturel200 m

Amusement

  • FIZ Fun In Zermatt AG100 m

Museums

  • Matterhorn Museum100 m

Golf courses and Country clubs

  • Matterhorn Golf club400 m

Ski Areas

  • Ski Lift Zermatt - Furi600 m

Local attractions

  • Sunnegga1.9 km
  • Gornergrat5.0 km
    Bahnhof
  • Matterhorn Glacier Paradise5.8 km
    Zermatt 3920Switzerland
  • Zermatt-Matterhorn Ski Resort3.5 km
    ZermattSwitzerland
  • Mt. Gornergrat5.0 km
    Switzerland

Near the hotel

  • Matterhorn Museum - Zermatlantis50 m
    Kirchplatz
  • Mountaineers\' Cemetery90 m
    Kirchstrasse (behind the church)
  • Chocolaterie Laderach150 m
    Bahnhofstrasse
  • Hohbalmen460 m
  • Stoked Swiss Ski and Snowboard School50 m
    Bahnhofstrasse 72, Zermatt
  • Hinterdorfstrasse120 m
    Hinterdorfstrasse 25
  • Pollux460 m
    ZermattSwitzerland

Restaurants nearby

  • Restaurant Whymper-Stube40 m

    Address: Bahnhofstrasse 80

    76% likes this, based on 155 reviews
    Price Range: NZD 29 - NZD 56

  • Heimberg40 m

    Address: Bahnhofstrasse 84
    Phone: 027 967 8484

    70% likes this, based on 98 reviews
    Cuisine: Swiss

  • Lusi40 m

    Address: Bahnhofstrasse 55
    Phone: +41 27 966 66 00

    66% likes this, based on 26 reviews
    Cuisine: International

  • Brown Cow Pub70 m

    Address: Bahnhofstrasse 41
    Phone: 41(0)27 967 19 31

    73% likes this, based on 164 reviews
    Cuisine: British
    Price Range: NZD 9 - NZD 36

  • Grampis Pub60 m

    Address: Bahnhofstrasse 70

    70% likes this, based on 80 reviews
    Cuisine: American, English

Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  3 pm
  • Year renovated:
    2009
  • Number of floors:
    5
  • Number of rooms:
    77

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattGrand Hotel Zermatterhof

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Switzerland

Use Badge

Hotels nearby
Monte Rosa
4 stars
0.1 km
Hotel Helvetia
2 stars
0.1 km
Unique Hotel Post
4 stars
0.1 km
The Omnia
5 stars
0.1 km
Hotel Alpina
2 stars
0.1 km
Gadi
0.1 km
Cities nearby
  • Zinal hotels - 16 km
  • Saas-Fee hotels - 17 km
  • Saas-Grund hotels - 21 km
  • Grimentz hotels - 22 km
  • Tasch hotels - 6 km
  • Grachen hotels - 21 km
  • Saas-Almagell hotels - 17 km
  • Evolene hotels - 22 km
  • Arolla hotels - 21 km
  • Saint-Luc hotels - 25 km

Grand Hotel Zermatterhof Reviews

Guest reviews are submitted by our customers after their stay at Grand Hotel Zermatterhof

Average guest rating

8.8out of 10
Superb
Based on 73 reviews

Guest reviews

  • Single
    8.2

    The hotel is very nice, very expensive, I think it is a poor value for money.

  • Group of friends
    10.0

    The hotel is very comfortable , friendly , worm in his personal attendance and careing . The restaurant is really a class specially the royal dinner where real value for money as the dinner is real royal . It is an experience must be repeated .

    There is no wifi Internet in the rooms which keep you out of the office ! The TV channels need to be more choices as the choices are limited specially the international channels as Arabic channels .

  • Older travelers
    9.2

    the friendly and helpful staff. the pianist player on the terrace.

  • Couple
    9.6

    The staff there is excellent, and so are the amenities and services provided, they really know how to make their custoemr happy, we were there on our honeymoon and they themselves come up with surprises and add ons to our pakage to really please us. An excellent hotel, with Simple extraordinary staff, and superb rooms, the location is also good.

    Nothing at all....

  • Older travelers
    10.0

    It was wonderful from the moment we were met at the station by a horse and carriage. We were upgraded and the rooms were fabulous. Free mini bar, fruit bowl, coffee machine... And breakfast was lovely, they even served prosecco. A real treat. The staff were all extremely friendly and helpful.

  • Older travelers
    7.0

    Location, nice building on the outside

    Room was very dated and needs urgent refurbishment. Staff a bit overwhelmed at times and then things took a while to happen.

  • Family with children
    9.6

    We loved its central location in the middle of beautiful Zermatt. We were upgraded to a gorgeous room overlooking the Materhorn. Max the concierage was very knowledgeable about all things local. Staff were friendly and efficient, especially Fatima from the bar. Great food and piano bar. Beautiful spa facilities.

    Spa staff re the massage need alot more training or employ new staff, as not up to scratch esp. As a 5 star hotel

  • Single
    9.6

    Very well run grand hotel with very highstandards and a most wellcoming staff and excellent accomodation in all grades very good facilities

  • Couple
    7.4

    the staff and the food are amazing

    the bathrooms/hot water system really need updating for a 5 star hotel

  • Group of friends
    7.4

    Building, location, some facilities (like ski room), room & toilet

    Reception closed during the night, and you have to buzz the door when outside is -20... this cannot happen in a 5* hotel! Spa could be alot nicer and with outdoor pool

  • Older travelers
    10.0

    The super staff of the hotel, clean, home friendly with a good taste!

  • Older travelers
    9.2

    A top quality hotel. Impeccable service. Old school in the 5 star category. Swiss hotel at its best.

  • Single
    6.2

    Ambiance and location are perfect. Spa is very good. Grand hotel alure inviting.

    Staff is not proffesional. I was late arrival and hotel confirmed tranfer to the hotel that was not waiting at the train station so I had to take hire a taxi myself. No excuse was given. Check out is at 12:00 sharp. As I was departing on Monday I asked if I can get additional one hour as I wanted to ski in the morning! Refused! With room rates regularly over 400 euros u would expect more flexibility! Last but not least, though hotel is properly mantained, there has been no significant investment for ages! Everything looks tired!

  • Older travelers
    10.0

    Breakfast ; ski room+Taxi called !;swimming pool and spa; pianist in evenmings.

    Dining room ( Lusi) was a bit deserted in evening when we went

How to reach hotel

hotel Grand Hotel Zermatterhof Zermatt location
Show big map »

Hotel Address:

Bahnhofstrasse 55, Zermatt, Switzerland, 3920

Get directions
City Center
  • Zermatt
    200 m
Airports
  • Lugano (LUG)
    89.9 km
Train Stations
  • Zermatt railway station
    600 m
  • Train Stations
    100 m
  • Bus stop
    12.0 km
Restaurants
  • Restaurant Whymper-Stube
    40 m
  • Brown Cow Pub (cuisine: British)
    70 m
Parks
  • Oberrothorn
    460 m
  • Hohbalmen
    460 m
Ski areas
  • Pollux
    460 m
  • Zermatt-Matterhorn Ski Resort
    3.5 km
Hotel information
  • Check-in:
    from  12 pm
  • Check-out:
    until  3 pm
  • Year renovated:
    2009
  • Number of floors:
    5
  • Number of rooms:
    77

Hotel Awards

SwissHOTEL AWARDSRecommendedZermattGrand Hotel Zermatterhof

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Switzerland

Use Badge